Service Delivery System Essay Example | Topics and Well Written Essays - 500 words

Service Delivery System - Essay Example The service delivery systems are linked from the manufacturing process to the distributing process. This system looks after the every aspect for delivering the goods or services with the consumer satisfaction as the main goal. The service delivery system works as a link between the producer and the consumer. The goods which are being monitored by this system may be the goods, jobs, technologies or software too. There is no limit for the working of the service delivery system. In every industry, the efficient service delivery system is required to look after the delivery issue of the services offered by that particular industry to their clients. The service delivery system examines the input as well as the output in the industry or organization. It takes feedback of the customers and tries to solve their problems. Then these problems are taken into account to remove these problems future. This system leads stress on the choice and requirement of the consumer.

The Functional Requirement Of Cladding System Essay

The Functional Requirement Of Cladding System Essay Strength and Stability A wall structure should have adequate strength to support its own weight between points of support or fixing to the structural frame, and sufficient stability against lateral wind pressures. To allow for differential movements, there has to be adequate support to carry the weight of the wall structure, and also restraint fixings that will maintain the wall in position and at the same time allow differential movements without damage to either the fixings or the wall material. Thin sheet wall materials such as GRP, metal and glass suffer rapid changes in temperature and consequent expansion and contraction which may cause distortion and damage to fixings or the thin panel material or both. In the design of wall structure faced with thin panel or sheet material, the ideal arrangement is to provide only one rigid support fining to each panel or sheet with one other flexible support fixing and two flexible restraint fixings. The need to provide support and restraint fixings with adequate flexibility to allow for thermal movement and at the same time adequately restrain the facing in place and maintain a weather tight joint has been the principal difficulty in the use of thin panel and sheet facings. Resistance to weather/exclusion of wind and rain The least thickness of solid wall material necessary to prevent penetration of rainwater to the inner face depends on the degree of exposure to driving rain. Common practice is to construct a cavity wall adequate thermal resistance to the passage of heat, and an attractive finish. Common practice is to construct solid cladding systems with an outer leaf of light weight block for insulation. Material used to seal joints is required to be resilient enough to accommodate movement and resist weather deterioration. The rain screen principle is designed to provide a separate outer skin, to screen wall panels from scouring by wind and rain and deterioration by sunlight, and to improve the life and efficient of the joint seals. Durability and freedom from maintenance The durability of a wall structure is a measure of the frequency and extent of the work necessary to maintain minimum functional requirements and acceptable appearance. For example, masonry required a little maintenance because the dirt stained due to slow run-off of water from open horizontal joints. Panels of glass will maintain their finish over the expected life of buildings but will require frequent cleaning of the surface if they are to maintain their initial appearance, and periodic attention to and renewal of the seals. Another material that can be used is metal. bronze and stainless steel, both materials, will weather by the formation of a thin film of oxide that is impermeable and prevents further oxidation. Fire safety/fire Resistance Primary precautions are the internal spread of fire across the surface materials of the wall and ceilings, external fire spread over the fabric and fire spread such as cavities. The Building Regulations prohibit the use of materials that encourage spread of flame across their surface when subject to intense radiant heat and those which give off heat when burning. Limits of using thermoplastic materials in roof lights and lighting diffusers set in Building Regulation. To limit the spread of fire between buildings, limits to the size of unprotected areas of walls. The term unprotected area is used to include those parts of external walls that may contribute to the spread of the fire between buildings such as windows. The Regulations also limit the use of materials of roof coverings near a boundary that will not provide adequate protection against the spread of fire over their surfaces. Resistance to the passage of heat/thermal property Addition insulation need to be provided by lining of the cladding material. The interiors of building clad with large areas of glass may gain through large part or the whole of their internal heat from a combination of solar heat gain through glass cladding and from internal artificial lighting. Solar heat gain can be controlled through the use of simple shading devices fixed externally or internally to the building fabric. Control of internal temperatures As we know, solar is gain through glass panel. The thermal control can be achieved by deep recessed window used in conjunction with external vertical fins, non-transparent external louvers and used of special solar control glass. Another way is minimized the air leakage in the building. We need to maintain the temperature in the building like the concept of green house effect that can traps the heat in the building in the cool day. Resistance to the passage of sound/sound insulation There are several ways to overcome this problem. Firstly, used the resilient pad to prevent sound originating within the structure to be transferred vertically through cladding members. Airbone soung can be prevented by utilizing double glazing panel to window area. B) A client requires a road that requires little maintenance with reasonable non-skid properties. With the aid of diagramme, suggest a type of road and the construction methodology for the proposed used. A client requires a road that requires little maintenance with reasonable non-skid properties. With the aid of diagramme, suggest a type of road and the construction methodology for the proposed used. Type of Road: Flexible Road Sub-grade: original soil or backfilling soil Sub base: small aggregates. The surface of the compacted sub-base should be close textured to prevent migration of sand from the bedding course. Example: sand or quarry dust. Road base: crusher run Surfacing : pre-mix bituminous. Prime coat as binder of particles. Construction Methodology Site Clearing Right of way The corridor of the road has to be cleared to the required width (prevention of soil erosion) Make sure that the accessibility of the road is permitted legally. Clearing and grubbing of the site Using dozer or grader for the works. The hedges and grass roots can be removed by using dozer. Grader is usually for grubbing works where the topsoil needs not to remove form site Cut and fill of the road Cutting: Formation level is lower than original ground level. Filling: Formation level is higher than original level. Preparation of sub grade layer Make sure that the base and subgrade layers must provide adequate and moisture resistant strength and modulus, in addition to durability and stability. Before subgrade can start, make sure the installation of services has finished such as ground surface drainage, piping for water supply and electrical. Subgrade is started and compacted until reaching uniform density for the whole width and to falls. Replaced the unsuitable material such as rock or not useful soil. Subgrade, and base materials frequently require treatment with additives such as asphalt, cement, fly ash, and lime.   Should have unsoaked C.B.R (California bearing ratio) of 15% in the subgrade. CBR is a penetration test for evaluation of the mechanical strength  of  road  subgrades Preparation of sub base 300mm thick of sand/quarry dust. Compacted with 8-10 tonne smooth wheeled roller at 125mm layer 12 times. Rolling start from one side of the road to the center of road in horizontal direction by using roller-compactor. Road base construction Constructed into two layers with same thickness with each layer not more than 150mm thick. Materials (crusher run) leveled following chambers. Lastly, using compactor to compact the mixing tar of the road. Surfacing Construction the graded subgrade or the top granular base layer may be prepared with a prime coat A prime coat is a sprayed application of a cutback (MC-30 or MC-70) or emulsion asphalt applied to the surface of untreated subgrade or base layers.   The size of the premix: 12.5mm to 19mm Compaction should be done quickly Underseal which is a sprayed application of asphalt binder (emulsion or hot applied asphalt binder) immediately covered by a layer of one-sized aggregate. The last step is Road surface marking by using white paints. C) Describe the performance and specify of the material that can be used to fill the void of disused structures e.g. culverts, redundant sewers, cellars and basements and also for soil stabilization, e.g. bridge abutments tunnel stabilization and embarkments. Describe the performance and specify of the material that can be used to fill the void of disused structures e.g. culverts, redundant sewers, cellars and basements and also for soil stabilization, e.g. bridge abutments tunnel stabilization and embarkments. Materials used: Autoclaved Aerated Concrete (AAC) Developed in Sweden in the late 1920s, autoclaved cellular concrete (ACC) is a lightweight precast concrete building material that is cured under elevated pressure inside special kilns called autoclaves. Autoclaved Aerated Concrete (often shortened to AAC) is effectively concrete with lots of closed air pockets in it. It is lightweight and energy efficient, and is produced by adding a foaming agent to concrete in a mould, then wire cutting blocks or panels from the resulting cake, and cooking it with steam (autoclaving). Performance Appearance It contains many small voids (similar to those in aerated chocolate bars) that can be clearly seen when looked at closely. The closed air pockets contribute to the materials insulating properties and also its aerated nature. Although there is no direct path for water to pass through the material, an appropriate coating is required to prevent water penetrating into the AAC material. AAC can be sculpted with wood working tools, but its softness means that it is rarely used as an exposed finish owing to its need for surface protection. Structural Capability The compressive strength of AAC is very good and load-bearing structures up to three storeys high can be safely erected. Entire building structures can be made in AAC from walls to floors and roofing with reinforced lintels, blocks and floor, wall and roofing panels available from the manufacturers. AAC panels and lintels contain integral steel reinforcement to ensure structural adequacy during installation and design life. Thermal mass With its mixture of lightweight concrete and air pockets, AAC has a moderate overall level of thermal mass performance. The temperature moderating thermal mass is most useful in climates with high cooling needs. Sound insulation With its closed air pockets, AAC can providevery good sound insulation. As with all masonry construction, care must be taken to avoid gaps and unfilled joints that can allow unwanted sound transmission. Combining the AAC wall with an insulated asymmetric cavity system will provide a wall with excellent sound insulation properties. Fire resistance AAC is inorganic and incombustible and is thus especially suited for fire-rated applications. Depending on the application and the thickness of the blocks or panels, fire ratings up to four hours can be achieved. AAC does not harbour or encourage vermin (ulat). Durability and moisture resistance The purposely lightweight nature of AAC makes it liable to impact damage. With the surface protected to resist moisture penetration it is not affected by harsh climatic conditions and will not degrade under normal atmospheric conditions. The porous nature of the material can allow moisture to penetrate the material to a depth but appropriate design (damp proof coarse layers and appropriate coating systems) prevents this happening. AAC will not easily degrade structurally when exposed to moisture. Toxicity and Breathability There are no toxic substances and no odour in the final product. If low toxic, vapour permeable coatings are used on the walls and care is taken not to trap moisture where it can condense, AAC may be an ideal material for homes for the chemically sensitive. Environment Impact AAC has manufacturing, embodied energy and GH emission impacts similar to those of concrete, but can be up to one quarter to one fifth that of concrete based on volume. Its much higher insulation value reduces heating and cooling energy consumption. As an energy and material investment it can often be justified for buildings intended to have a long life. Buildability, availability and cost AAC is relatively easy to work, is light and easily carved, cut and sculpted. Very large block sizes may require two-handed lifting and be awkward to handle but can result in fewer joints and more rapid construction. Low waste component, as the offcuts can be re-used in the construction of the wall. *Figure show the principle of heat insulation and sound insulation D) Briefly describe the activities involved in external works at the start of the contract. Briefly describe the activities involved in external works at the start of the contract. External work is means by the work or the construction is carried out outside of the building or the work generally done externally from main building. At the contract commencement, there are many types of external work can be carry out such as drainage, temporary access, temporary storage, temporary car parks, temporary site facilities, and public utilities such as water, electricity and telecom. Those external works must be prepared before the construction can be started. Most of the activities will span the whole contract period but bulk of activities will fall under early stages of construction and toward the end of the construction. In early stages of construction, there are many external work s need to prepare. For examples, drainage main runs, access arrangement, storage facilities, car parks, place to settle the machinery for foundation construction, and services to the construction sites. The first activities involves in external works at the start of the contract is drainage system. There are two categories of drainage which are surface drainage and sub-surface drainage. Surface drainage is the removal and disposal of water from the surface of the pavement. Whereas sub-surface drainage is the use of underground pipes and other fittings to corect the flow of water from where it is not wanted to some other place. This includes land drainage that removing and disposing of surplus groundwater from gardens, fields and other plots of open land. A subsurface drain is a perforated conduit, such as tile, pipe or tubing, installed below the ground surface to intercept, collect or convey drainage water. *The picture show the surface drainage and sub-surface drainage Besides drainage that need to take consider in the early stages of external work, temporary access also an importance in construction site. Ususally, a geotextile is used as a temporary road access. A geotextile is a synthetic permeable textile material used with soil, rock, or any other material. Geotextiles extend the service life of roads, increase their load-carrying capacity, and reduce the incidence of ruts. These benefits are accomplished by separating aggregate structural layers from subgrade soil while allowing the passage of water. Geotextiles should be considered for use on any section of road requiring an aggregate (rock) layer for surfacing. Geotextiles can reduce the amount of aggregate required, thus reducing the cost of the road, as well as providing the benefits described in the previous paragraph. * The picture show how the geotexile work. Next, temporary site storage and car park (empty area) also consider as external work that need to prepare in construction site. The uses of the temporary site storage is to keep important material or the expensive material. For example, the cement which cannot put outside space, it must be covered by the roof to avaid raining. The cement also need to keep in a dry place because it is easily chemically react with water. Car park or empty area also need in construction site because it is for the lorry to loading or unloading the things for the construction. Car parks also need for the site manager or outsides visitor to keep their vehicle. * The picture show the temporary car park at the site of construction Apart from that, at the commencement for external works, public utilities such as water supply, electricity and telecom also need to prepare in the site of construction. The piping work must be installated at early stage of external work in order to easy the work. The electricity supply need for the lighting, and machinery used. Telecom is used for the communication purposes.

My Ideal Veterinary University Essay -- Expository Definition Essays

The Ideal University   Ã‚  Ã‚   What makes an ideal university?   An ideal university is one which is student focused and centered on the needs of individual students.   Having lectures and classes, which exceed 35 students', makes it impossible to obtain the best education possible.   A university which is dedicated to making sure every student understands and learns at his or her own pace is one which is most effective.   My "ideal university" is one which only accepts those students whom are veterinary majors.   I have named my "ideal university" Jobs University.   Jobs University would be one which will focus strictly on veterinary medicine and will work towards producing successful veterinarians. Those students who are majoring in veterinary medicine, like me, would benefit to the highest degree by attending my "ideal university", Jobs University.   This university would be one which resembles the Waldorf system schooling which "has forged a unique blend of progressive and traditional teaching methods that seem to achieve impressive results - intellectual, social, [and] even moral" (Oppenheimer 71).   The effectiveness of the style of teaching and its effects on the students learning would be only part of the benefits of this university.   Among basic academic subjects, the focus of study is math and sciences, subjects that are needed to become successful veterinarians.   David Alsop, chairman of Association of Waldorf Schools of North America, calls these types of institutions the world's "best-kept education secret" because of their effectiveness in providing the best learning experience and environment (Oppenheimer 71).   Ã‚  Ã‚  Ã‚  Ã‚   In order for a student to obtain the best education possible, one needs ind... ...ember, 1996.   (74:11) 5.   Expanded Academic ASAP. 1 December 2002.   Keyword: Animal Science. http://web3.infotrac.galegroup.com/itw/>. Oppenheimer, Todd.   "Schooling the Imagination." The Atlantic Monthly, September,1999.   (284:2) 71.   Expanded Academic ASAP.   1 December 2002.   Keyword: Waldorf Schooling.   <http://web3.infotrac.galegroup.com/itw/infomark>. "Veterinary School Joins New Trend in Surgery Courses."   The New York Times, July 1,1991.   (140:B4) 4.   Expanded Academic ASAP.   1 December 2002.   Keyword: Veterinary Schooling. <http://web3.infotrac.galegroup.com/itw/infomark>. Whittaker, Martin.   "College Heeds the Call of the Wild."   Times Educational Supplement, October 27, 2000.   (440:A36) 1.   Expanded Academic ASAP. 1 December 2002. Keyword: Veterinary Schools. <http://web3.infotract.galegroup.com/itw/infomark>.

Letter of Successful Probation Essay

Letter of a successful probation period template |You can use this letter to provide an employee with written confirmation that his or her employment will continue beyond the | |probation period (if applicable). You are not required by law to provide a letter like this or to have employees on probation. | |Information you will need to fill in: | |the end date of the probation period | |that the probation ended successfully, and | |the start date of the person’s ongoing employment with the business. | |Please note, a probation period does not affect any entitlements employees receive under the National Employment Standards or a | |modern award, such as annual leave, personal leave, and notice of termination. The probation period may be different to the minimum | |employment period for unfair dismissal applications. | Suggested steps for preparing a letter of successful probation period If at any time you need more information or assistance, call the Fair Work Infoline on 13 13 94 or visit www.fairwork.gov.au. Step 1:Create your letter of a successful probation period It is best practice to confirm with your employee that his or her employment will continue beyond the probation period. The letter should be given to the employee before the end of the probation period. When drafting the letter you should: †¢ review the letter of engagement to check the length of the probation period, and †¢ check whether the relevant industrial instrument (e.g. an award or an enterprise agreement) contains any compulsory rules about probation. This template has been colour coded to assist you to complete it accurately. You simply need to replace the red < > writing with what applies to your employee and situation. Explanatory information is shown in blue italics to assist you and should be deleted once you have finished the letter. Step 2:Meet with the employee While it is best practice to meet with an employee towards the end of their probation period, there is not a legislative requirement to do so. Meeting face to face is an opportunity for you to: †¢ provide feedback to the employee about their performance or conduct, and †¢ explain why the probation period was successful. Step 3:Keep a copy of the letter of successful probation period Keep a copy of the letter given to the employee and document the meeting for your records. Private and confidential Dear Probation successful Your probation period with is due to end on . I am pleased to confirm your ongoing employment effective . The terms and conditions of employment set out in your original dated will continue to apply to your ongoing position. Thank you for your contribution to . Yours sincerely, ———————– PLEASE KEEP A COPY OF THIS LETTER FOR YOUR RECORDS ———————– Fair Work Ombudsman is committed to providing useful, reliable information to help you understand your rights and obligations under workplace laws. It is your responsibility to comply with workplace laws that apply to you. The information contained in this publication is: †¢ general in nature and may not deal with all aspects of the law that are relevant to your specific situation; and †¢ not legal advice. Therefore, you may wish to seek independent professional advice to ensure all the factors relevant to your circumstances have been properly considered.

Declaration of Sentiments Essay

The Declarations of sentiments was arguably the most significant document in history for the advancement of women in the nineteenth century America. It was made famous at the first Woman’s Rights Convention, held in Seneca Falls, New York, in July of 1848. Drafted by Elizabeth Cady Stanton, the declaration outlined a series of grievances resulting from the unfair treatment of women and proposed eleven resolutions arguing that women had the right to equality in all aspects of their lives, including the right to vote. Despite the declarations significance, however, it would be seventy-two ears later that women finally won the right to vote. In early societies, women bore children, cared for the home, and helped maintain the family. Males dominated in early society from the time of the earliest written historical records. It was believed that women were naturally weaker and inferior to men. Therefore, in most traditional societies, women generally were at a disadvantage. Women were not allowed to vote, work, get an education, or be involved in the church. Married women were legally dead in the eyes of the law and had no property rights. Women had to submit to laws when they had no voice in their formation. In early society, women were robbed of their self-confidence and self respect. The events leading up to the 1848 convention date back to 1840, when Stanton attended the World Anti-Slavery Convention in London and was denied a seat at the convention because she was a woman. She then attended a small social gathering near her home in Seneca Falls, where she laid out her list of grievances about the treatment of women in society. From this small gathering the convention was then planned and the Declaration of Sentiments was formed. The Declaration proposed reforms in all areas of women’s lives. Included in the declaration was a list of eighteen injustices endured by women, ranging from the lack of equal educational opportunities and the denial of the right to vote, to the exclusion of public participation in the affairs of the church. It also protested unequal employment opportunities. Stanton read the declaration paragraph by paragraph, and over the two-days of discussion, the Declaration of Sentiments and 12 resolutions received agreement endorsement, one by one, with a few amendments. The only resolution that did not pass unanimously was the call for women’s authorization. The Seneca Falls convention generated widespread ridicule and even hostility, primarily from religious leaders and the press. An article in the Philadelphia Public Ledger and Daily Transcript (September 1848) opined that, unlike the Seneca Falls women, the women of Philadelphia were â€Å"celebrated for discretion, modesty, and unfeigned diffidence† rather than â€Å"standing out for woman’s rights. † After all, the writer reasoned, â€Å"A woman is nobody. A wife is everything. A pretty girl is equal to ten thousand men, and a mother is, next to God, all powerful†¦Ã¢â‚¬ ¦The ladies of Philadelphia, therefore†¦.. re resolved to maintain their rights as wives, belles, virgins, and mothers, and not as women† (Stanton, Anthony, and Gage, p. 804). Women’s rights conventions were held on a regular basis until the start of the Civil War. Elizabeth Cady Stanton traveled the country lecturing and organizing for the next forty years. Winning the ri ght to vote was the key issue, since the vote would provide the means to accomplish the other reforms. The campaign for woman’s right to vote ran across continuous opposition and took 72 years for the women to win. During the Women’s Rights Movement, women faced incredible obstacles to win the American civil right to vote, which was later won in 1920. At a time when traditional roles were still very much in place, the declaration caused much controversy. Many people respected the courage and abilities behind the drafting of the document, but were unwilling to abandon conventional mindset. An article in the Onida Whig published soon after the convention described the document as the most shocking and unnatural event ever recorded in history of womanity. Although it would be many years before women finally won the vote, the 1848 Seneca Falls Convention had set the wheels in motion. Without question, it was Stanton’s Declaration of Sentiments that first politicized the issues that would take center stage in the struggle to attain equality for women. In today’s society, women now are more respected and are accepted to do many jobs. Women of those years effected the women of today by giving them hope and acceptance of their right to decide how they would like to live.

Computerized World essays

Computerized World essays Since the first computer was made in the late fifties, the technology has developed extremely. Computers that took the place of a living room then are now being made in credit card formats. More and more areas are being taken over by the computer. As computers are capable of handling large amounts of data in a very short time, they are well suited for word-processing. I guess that it won ¡Ã‚ ¯t be long till magnetic tapes and diskettes replace all the paper-archives. A diskette can contain much more data than a written page, and it takes fewer places it is possible to get the Norwegian telephone book on just one diskette. In near future, a new area will be taken over by computers, namely maps. Different routes are stored on one single compact disk. Imagine, simply insert the CD into the CD-driver in your car, and tell the computer where to go. The rest will be done automatically. This will be a safer, faster, and more comfortable way to travel. Another new area, called "virtual reality" is currently being tested. This is a way to simulate reality on a monitor. In order to feel this so-called reality you have to wear special electronic glasses and an electronic suit. Fastened to the suit are sensors, which send information to the main computer. This computer works with the data and displays them on the electronic spectacles. This is a technique which use three-dimensional views, therefore the scenery seems incredibly realistic. If you want to be a boxer, simply change the scenery on the main computer, and you are in the ring. Today, many kids have got video games. You could say these games are the present ¡Ã‚ ¯s answer to ludo and monopoly. In a way, it is a great advantage that the kids are being presented to computers at an early age, because they will definitely have to use them later, when they start to work. In the future there will be few occupations that won ¡Ã‚ ¯t use computers, one way or another. But the video games ...

Role of Stakeholder Paper Example

Role of Stakeholder Paper Example Role of Stakeholder Paper – Research Paper Example Role of Stakeholder Introduction The term stakeholders refers to persons or groups who rely on an organization to attain their goals while the organization depend on them for support and other aspects such as governance. These include people who are likely to benefit from company’s operations hence work towards the success of the company. Stakeholders thus include persons who play part in the running of a company (shareholders and employees) in addition to other persons who may be concerned in the company’s activities but do not own it. Generally, stakeholders are all entities who influence or are affected by the operations and decisions of an organization. Stakeholders are the individuals or groups that share the benefits and risks of a company. They are thus and are affected by management decisions. However, some stakeholder may not be in support of the companies decisions depending on the effect such decisions may have on them. The stakeholders are thus crucial and i nfluence the management of a company. This paper focuses on the role of stakeholders in implementing a quality management process. The chief stakeholders in any business include managers, shareholders, company employees, government, communities, clients, trade unions, and other companies or organizations. Employees are important contributors in decision making thus their opinions are crucial in running of a company or business (Jackson, Sawyers, Jackson, Sawyers, & Jenkins, 2008). Trade union’s role in implementation of quality management in a company since they influence company decisions regarding employees security, compensation as well as the recruitment process. Shareholders are the most important component of a company and play a crucial role in implementation of management process since they are interested in the welfare of the company in which they have invested. They also partake in making of some company decisions. Customers or clients are another important stakeholder who determines how a company should be managed. This is because customers influence management aspects pertaining to quality, ethics, as well as organizational values. For example, a food processing industry will have to include the major customers in management aspects regarding the quality to ensure that the product made meet their needs. The government is a critical stakeholder in any organization, which influence different managerial aspects hence management. The government regulates features such as taxation and company legislation hence the quality of management (Jackson, Sawyers, & Jenkins, 2008). Other organizations are also important entities that affect the management of a company. They could be the competitors or the distributors. A good example of an organization where other organization are important stakeholders is a manufacturing company where the retailers involved in distributing company’s product and thus influence management decisions (Foster, 2012; Jackson, Sawyers, & Jenkins, 2008). References Foster, T. (2012). Managing Quality: Integrating the Supply Chain. New York: Pearson Education, Limited. Jackson, S., Sawyers, R., & Jenkins, G. (2008). Managerial Accounting: A Focus on Ethical Decision Making. Stamford: Cengage Learning.